10B Seaview Crescent,
Discovery Bay, St Ann,
Jamaica
Effective Date: September 16th, 2024
At Villa Deluxe Paradise, we value the privacy of our guests and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, makes bookings, or interacts with us during your stay. By using our website or services, you agree to the collection and use of information in accordance with this policy.
1) Information We Collect
We collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address when you make a booking or contact us via the website.
- Booking Information: Payment details, booking preferences, and special requests.
- Website Usage Information: Information about how you interact with our website, including IP address, browser type, device information, and cookies.
2) How We Use Your Information
We use your personal information for the following purposes:
- Booking Management: To process and manage your reservations, communicate with you about your stay, and fulfill any special requests.
- Personalization: To tailor our services to your preferences and improve your experience during your stay at Villa Deluxe Paradise.
- Marketing: To send you promotional emails, special offers, or updates about Villa Deluxe Paradise. You can opt out of marketing communications at any time.
- Legal Obligations: To comply with legal requirements and respond to lawful requests by public authorities.
3) How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and limiting access to your personal information to only those employees or contractors who need it to perform their job functions.
4) Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., payment processors or housekeeping services) to assist in providing our services. These parties are required to keep your information confidential and use it only for the purposes for which it was shared.
5) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand website usage patterns and allow us to improve our website’s functionality. You can manage your cookie preferences through your browser settings.
6) Third-Party Links
Our website may contain links to third-party websites, such as local attractions or external booking platforms. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies when you visit these sites.
7) Your Rights
You have the following rights regarding your personal information:
- Access and Correction You can request access to or correction of your personal information.
- Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails.
8) Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our website or services after the posting of changes constitutes your acceptance of those changes.