Cancellations & Refunds

What is Villa Deluxe Paradise’s cancellation policy?

For cancellations made 60 or more days prior to the scheduled arrival date (90 days for Easter and Thanksgiving), a one-time cancellation fee of 5% will be applied.

Cancellations made 60 days or less prior to arrival (or 90 days or less for Easter or Thanksgiving) are non-refundable. Christmas or New Year’s bookings are also non-refundable. In the event that a guest chooses to reschedule, it will be treated as a new booking.

Please note that no refunds will be provided for non-use of any goods or services, or for guests who do not arrive, arrive late, or depart early during the rental period.

If you have any specific questions or concerns regarding our cancellation policy, please let us know.

Are cancellations applicable for refunds?

Cancellations made within 60 days prior to the scheduled occupancy are not eligible for refunds. However, for cancellations made 61 or more days prior to the scheduled occupancy, we will refund all deposits, with a 20% cancellation fee deducted.

What is the cancellation policy for holiday periods?

During Holiday periods, such as Christmas & New Years, cancellations made within 120 days prior to the scheduled occupancy do not qualify for refunds. Nevertheless, for cancellations made 121 or more days prior to the scheduled occupancy, we will refund all deposits, less a 30% cancellation fee.

For Holiday periods like Easter & Thanksgiving, cancellations made within 90 days prior to the scheduled occupancy do not qualify for refunds. However, for cancellations made 91 or more days prior to the scheduled occupancy, we will refund all deposits, with a 30% cancellation fee deducted.

In the case of reservation change requests, we will make every effort to accommodate your request. However, please note that we cannot guarantee that such requests will be met.

If you have any further inquiries regarding cancellations, reservation changes, or refunds, please feel free to reach out to us. We are here to assist you and provide any necessary clarification.

Is it possible to change the reservation dates for Villa Deluxe Paradise?

Yes, it is. Guests have the option to reschedule their vacation dates within 365 days from the cancellation, with full credit applied towards the new reservation. Please note that changes resulting in a shortened stay must still meet our minimum rental requirements, and the new dates are non-refundable.